We hear it time and time again. An organization is excited about getting into social media or creating a part of their website aimed at engaging the community. After a few minutes of discussing the merits of such endeavors, an air of hesitation sets in. The follow-up question is often the same – “what if someone writes something negative about us?”
It’s a valid concern. In this age of increased connectivity two-way communication is more common than ever. And with it comes the increased freedom for those in your community to tell you (and anyone else that’s listening) what they think of you. READ MORE >>