Wired Impact Website Support

Support

Our goal is to make the process of building your website as easy and straightforward as possible. From your initial consultation to ongoing marketing advice, our team knows that outstanding support helps you build a great website for your nonprofit.

In addition to our guides and weekly blog posts, we’re continually working to bring you helpful articles that you can access anytime you’re working on your site. Explore support articles in the following categories:

 

If you don’t find what you’re looking for or if you’re not sure what something is called using common website terms, we welcome current clients to reach out to us for personalized support about your website.

 

Contact Our Team

Clients can reach out to us through a support form on your WordPress Dashboard. To do so, log into your website and then fill out the Website Support form. You’ll hear back from someone on the Wired Impact team within one business day.

If you’re looking for advice through the Marketing Ally Program, you can also send us your question through the Marketing Ally Program form on the Dashboard.

Website Features

Our websites include a range of nonprofit-specific features like the team, volunteer and event systems. We’re currently working on additional support articles that reinforce what you learn during training. In the meantime, please reach out to us for support.

Creating Content

Design and Images

Website Management

Our team is in the process of creating additional resources related to user management and the administrative side of your website. If you have questions about managing your site, such as permissions or exporting data, please contact us through the support form.

Third Party Recommendations

As you build your website, you might need to set up new accounts or services. We often make suggestions based on our past experiences and understanding of nonprofit needs and budgets. For each service below, see why we recommend them and visit their websites to get started. We don’t have any sort of relationship with these services and only suggest them because we think they are a great fit for many of our clients.

Email Newsletters

We recommend MailChimp for nonprofits. Learn how to get set up with a new account and organize it with a master list.

Payment Processing

Consider Stripe as your nonprofit’s payment processor. Check out their website for additional information.

Website Domains

To secure a website domain, we suggest Namecheap for nonprofits. Visit their website to start the process.

Google for Nonprofits

Get access to Google’s advertising grants, Gmail and other resources by signing up for the Google for Nonprofits program.