Information We Collect
We gather the following types of information:
- Contact Information You Provide to Us: Such information may be submitted to us via the contact form on our website, email, phone call, social media, our mailing list signup form or any other medium. The types of information that we may collect includes your name, phone number, email addresses, website address, mailing address, social media usernames or any other contact information that you provide to us.
- Login Credentials: At times throughout our work on a project, it may become necessary for you to grant access to various kinds of login credentials. Such credentials are only requested when it is beneficial to our ability to successfully complete the task at hand. We will never ask for login credentials when it is unnecessary to do so.
- Aggregated Tracking Information: We aggregate the behavior of visitors to our website and social media channels in order to better provide content that is valuable to our visitors. We are able to see aggregated demographic information but are not able to see the identifying information of any individuals unless they publicly share our content in some way.
- Consumption of Emails We Send: When we send email newsletters to those people that have opted in to receive them, we track who opened these emails as well as who clicked on any of the links placed within the newsletter. We do this to measure what information our email newsletter recipients find valuable in hopes of providing the type of content that a recipient would like to see in the future.
How We Use Information
We use all of this information to do the following:
- Communicate with our clients, potential clients, partners or those that may be interested in talking to us.
- Provide customer support as well as obtain feedback.
- Complete tasks that are crucial to the overall success of a project.
- Track the aggregated use of our website in order to make improvements to the content and structure of our site.
- Track the behavior of those following us on social media to provide content that is more interesting to our audience.
- Track the consumption of the content in our email newsletter to inform the content that is included in future newsletters.
We do not share, sell or trade your contact information without your consent. We may use your contact information to communicate with you or send you content that you’ve requested, but we will not provide your information to anyone else without first obtaining permission directly from you in writing, on the phone or in person.
Any credit information you provide us will be used solely for transactions that you’ve approved. We will never sell, share or provide any of your credit information to any third parties except in the case where we make a purchase on your behalf, in which case we’ll get your approval prior to purchase. We will never use your credit information to make any unapproved purchases.
We maintain security procedures and standards that we believe are safe and secure. We test these procedures regularly and modify them as new technologies become available. We value the trust you put in us, and we strive to ensure you’ll be able to trust us far into the future.