The personalized support and ongoing services that we provide to our nonprofit clients and their websites is a huge point of pride for us. And we think you’ll love it, too.
There are varying levels of website support and maintenance services in our pricing plans, but all of our nonprofit clients have access to assistance building out your website, ongoing Website Support, our Marketing Advice program and incremental maintenance updates to ensure the longevity of your website.
Bonus Members of Your Communications Team
We’ll be your guide throughout the website build and beyond to ensure that your site achieves the look, feel and functionality that you want, while following best practices and setting you up for success. There’s a reason why so many of our nonprofits bring up support when they talk about us.
Tap into our knowledge of proven strategies
Take advantage of our experience working with nonprofits to improve your marketing and use your website as an engine for growth. Ask us specific marketing questions, look to us for recommendations, or have us review your work and provide feedback.
Shorten your website to-do list
For more incremental updates to the content on your website once it’s live, our Amplify plan members send us 30-minute tasks as often as they’d like. Our team takes it from there to keep the content on your website fresh for supporters.
Ongoing Technical Support
Have a question about how to do something on your website or notice something that doesn’t look quite right? Complete a short form, located conveniently in the Dashboard of your website, and our team of nonprofit experts is on the case.
Depending on the issue and the level of support that your plan includes, we’ll fix it for you or give you detailed instructions on what’s happening and how you can accomplish the results that you’re looking for.
A robust database of step-by-step instructions
If you have a question about how to do something on your Wired Impact website, there’s a good chance we’ve covered the process from start to finish in one of our support articles. You can search articles on our site or access them directly in the Help panel located in your website’s page editor.
Build a Forever Site with Included Maintenance
A website is not something that can be created and left alone in perpetuity. It becomes a slow, outdated security risk without regular maintenance. But when you partner with us, our team handles the heavy lifting. As a result, your site lasts longer and performs better over time.
Security and performance updates
Security is important. Especially when you’re collecting donations and contact information from trusting supporters. We provide all of our client websites with security and performance updates, plus more proactive security, monitoring and website backups.
Access to new features
We always have something in the works. New features and feature improvements are available as we create them if they’re a part of your plan. Have an idea for a feature that would really help you out? Send it our way! We’ll add it to our list of community requests.