The personalized support and ongoing services that we provide to our nonprofit clients and their websites is a huge point of pride for us. And we think you’ll love it, too.

There are varying levels of website support and maintenance services in our pricing plans, but all of our nonprofit clients have access to assistance building out your website, ongoing Website Support, our Marketing Advice program and incremental maintenance updates to ensure the longevity of your website.

Bonus Members of Your Communications Team

We’ll be your guide throughout the website build and beyond to ensure that your site achieves the look, feel and functionality that you want, while following best practices and setting you up for success. There’s a reason why so many of our nonprofits bring up support when they talk about us.

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Tap into our knowledge of proven strategies

Take advantage of our experience working with nonprofits to improve your marketing and use your website as an engine for growth. Ask us specific marketing questions, look to us for recommendations, or have us review your work and provide feedback.

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Get polished web pages with less work

Ahead of launch, our team helps Grow and Amplify websites get ready for prime time with content formatting. Save time and let our team polish the pages you choose to make them look great and optimize them to drive your visitors to take action.

Shorten your website to-do list

For more incremental updates to the content on your website once it’s live, our Amplify plan members send us 30-minute tasks as often as they’d like. Our team takes it from there to keep the content on your website fresh for supporters.

When you choose Wired Impact you get a nice, professional team with awesome customer service, expertise and a missing piece of your Communications team. Wired Impact helped us tell our story perfectly on the web, they’re easy to work with, and they continue to empower us to manage our website in-house.

Amanda Stricklin, St. Vincent de Paul Georgia

Ongoing Technical Support

Have a question about how to do something on your website or notice something that doesn’t look quite right? Complete a short form, located conveniently in the Dashboard of your website, and our team of nonprofit experts is on the case.

Depending on the issue and the level of support that your plan includes, we’ll fix it for you or give you detailed instructions on what’s happening and how you can accomplish the results that you’re looking for.

A robust database of step-by-step instructions

If you have a question about how to do something on your Wired Impact website, there’s a good chance we’ve covered the process from start to finish in one of our support articles.

Build a Forever Site with Included Maintenance

A website is not something that can be created and left alone in perpetuity. It becomes a slow, outdated security risk without regular maintenance. But when you partner with us, our team handles the heavy lifting. As a result, your site lasts longer and performs better over time.

Security and performance updates

Security is important. Especially when you’re collecting donations and contact information from trusting supporters. We provide all of our client websites with security and performance updates, plus more proactive security, monitoring and website backups.

Access to new features

We always have something in the works. New features and feature improvements are available as we create them if they’re a part of your plan. Have an idea for a feature that would really help you out? Send it our way! We’ll add it to our list of community requests.

Get More Than a Website

Gain a partner determined to help your organization grow. Schedule a demo to get a customized tour of our websites and see how we can help boost your impact. Our whole-hearted support is just one of the ways that we stand apart from other website services.