In order for your website to collect email addresses from your visitors, it needs to be connected to an email marketing tool. Because hooking everything up correctly is so important, our team is happy to handle the initial setup. Below we’ve listed the steps to provide us access to each email marketing tool so we can handle the rest:
Mailchimp
Providing us access to your Mailchimp account helps ensure the integration is set up properly. To grant us access, follow the steps in this Mailchimp support article.
As you’re going through the steps, remember to:
- Use the email address of your dedicated project manager when asked for the new user’s email address. If you don’t have a dedicated project manager, please use info@wiredimpact.com.
- Select “Manager” when asked for the user type.
Once you’ve completed this step, our team will be notified via email. Please note that we may add another user to your account to ensure testing is handled appropriately. When the process is complete and you’ve started receiving new email subscribers on your live website and in Mailchimp, you should remove our users from your Mailchimp account.
If your account doesn’t allow you to add any additional users, that’s completely fine. Please email your dedicated project manager to let them know. If you don’t have a dedicated project manager, reach out to our team through the Request Help form in the Dashboard of your website.
Once we know you can’t add additional users, we’ll walk you through setting up and testing the integration.
Constant Contact
To connect your site to Constant Contact, we’ll need access to your user account. Follow these steps:
- Visit secure.wiredimpact.com. This service allows you to securely share your information with us.
- Fill out the form. Include your organization name, login credentials and preferred contact list in the Message field.
- If your account requires two-step verification through an email, a text message or a tool like Google Authenticator, note a few times you would be available to give us the code.
- Click the “Send” button to submit your information.
That’s it. We’ll take care of connecting the website to Constant Contact and testing the initial integration to add email addresses to your list.
Other Email Marketing Tools
There are plenty more email marketing tools than the ones we listed above. The first step to provide us access to your tool is to determine if it’s possible to add us as a user on your account. You can usually check this by googling “[your company’s name] provide access to another user”. If it’s possible to add us, follow their steps and remember to:
- Use the email address of your dedicated project manager when asked for the new user’s email address. If you don’t have a dedicated project manager, use info@wiredimpact.com.
- Use the name of your dedicated project manager if asked for the new user’s first and last name. If you don’t have a dedicated project manager, use “Wired Impact”.
- Provide us complete control to change account settings or the account’s users. This allows us to hook up the website and invite others on our team to handle technical changes.
For some email marketing tools, it’s not possible to provide another user access to your account. If that’s the case, follow these steps:
- Visit secure.wiredimpact.com. This service allows you to securely share your information with us.
- Fill out the form. Include your organization name and login credentials in the Message field.
- If your account requires two-step verification through an email, a text message or a tool like Google Authenticator, note a few times you would be available to give us the code.
- Click the “Send” button to submit your information.
That’s it. Once we have access, we’ll handle integrating your website with your email marketing tool and will reach out with any questions we might have.
Still Have Questions?
The quickest way to get support is to reach out to us within your website’s admin dashboard. Log into your website and then fill out the Request Help form. You’ll hear back from us within one business day.