We chose to work solely with nonprofits because we believe in what you’re doing, and we want to help you use your online presence to increase your impact. The personalized support and ongoing maintenance services that we’re able to provide our nonprofit clients and their websites is a huge point of pride for us.
There are varying levels of website support and maintenance services in our pricing plans, but all of our nonprofit clients have access to assistance building out your website, ongoing technical support, our marketing ally program and incremental maintenance updates to ensure the longevity of your website.
We’ll be your guide throughout the website build to ensure that your site achieves the look and feel that you want, while following best practices. We know it can be tough to learn a new tool, so our team is here to provide support and answer any questions you might have as they come up.
Ongoing Technical Support
Have a question about how to do something on your website or notice something that doesn’t look quite right? Complete a short form, located conveniently in the Dashboard of your website, and our team of nonprofit experts is on the case.
Depending on the issue and the level of support that your plan includes, we’ll either fix it for you or give you detailed instructions on what’s happening and how you can accomplish the results that you’re looking for.
An Ally in Your Marketing
Take advantage of our experience working with nonprofits to improve their marketing and use their websites as an engine for growth. Ask us specific marketing questions, look to us for recommendations, or have us review your work and provide feedback.Get to Know Your Marketing Ally
Robust Database of Step-by-Step Instructions
If you have a question about how to do something on your Wired Impact website, there’s a good chance we’ve covered the process from start to finish in one of our support articles.
Ongoing Website Maintenance
A website is not something that can be created and left alone in perpetuity. It becomes a slow, outdated security risk without regular maintenance. But when you partner with us, our team can handle the heavy lifting. As a result, your site lasts longer and performs better over time.
Security and Performance Updates
Security is important. Especially when you’re collecting donations and contact information from trusting supporters. We provide all of our client websites with security and performance updates, plus more proactive security, monitoring and website backups.
Access to New Features
We always have something new cooking. New features will be available as we create them if they’re a part of your plan. Have an idea for a feature that would really help you out? Send it our way! We’ll add it to our ongoing list of features to build.
For more incremental updates to the content on your website, our Amplify plan members send us 30-minute tasks as often as they’d like. Our team takes it from there to keep the content on your website fresh for supporters.