In order for your website to accept donations and other payments, it needs to be connected to a payment processor. Because setting up that connection is so important, our team is happy to handle the initial integration for you. Below we’ve listed the steps to provide us access to each payment processor so we can hook it up to your website:

Stripe

It’s easy to provide us the access we need to connect your website with Stripe. First, make sure that your Stripe account is fully activated; this is an essential part of the process. Then, follow the steps in this Stripe support article. As you’re going through the steps, remember to:

  • Use the email address of the dedicated project manager you’ve been working with to invite our team. If you don’t have a dedicated project manager, use info@wiredimpact.com.
  • Set the role for the new user to “Administrator”. This level of access is necessary for us to hook everything up correctly.

Once you’re done, we’ll be notified via email that our team now has access. Please note that we may add another user to your account to handle the technical side of the integration.

It’s important to note that Stripe offers a discounted processing fee for nonprofit organizations. By getting the nonprofit discount, Stripe could end up saving your organization a decent-sized chunk of change.

That’s it. When the setup process is complete and you’ve started receiving payments on your live website, you should remove our users from your Stripe account.

PayPal

PayPal offers many different services, so providing us access can be complicated. Don’t worry though, we’ll work through the process with you to make sure everything is set up correctly. To kick things off, follow the steps in this PayPal support article to provide us access. As you’re going through the steps, remember to:

  • Use the name of your dedicated project manager when asked for the new user’s first and last name. If you don’t have a dedicated project manager, use “Wired Impact”.
  • Use the email address of your dedicated project manager when asked for the new user’s email address. If you don’t have a dedicated project manager, use info@wiredimpact.com.
  • Use a random mix of letters and numbers between 8 and 16 characters when asked for the new user’s user ID. PayPal requires the ID to be completely unique, so you may need to try a few times to find one that works.
  • Select only these choices when asked to choose the new user’s permissions:
    • Access APIs and developer support site
    • Update account settings
    • Manage users
    • See account settings

Once you’re done, we’ll be notified via email that our team now has access. Please note that we may add another user to your account to handle the technical side of the integration.

That’s likely all you’ll need to do, but we’ll reach out if we run into any issues. When the setup process is complete and you’ve started receiving payments on your live website, you should remove our users from your PayPal account.

Authorize.Net

It should be straightforward to provide us the access needed to hook up your website with Authorize.Net. Just follow the steps in this Authorize.Net support article to add a user to your account. As you’re going through the steps, remember to:

  • Choose “Account Administrator” when asked for the user role. This level of access is necessary for us to hook everything up correctly.
  • When the “User Permissions” appear, you can uncheck every permission except for these, which should be left checked:
    • Update transaction security settings
    • Manage account users
  • Use “wiredimpact314” when asked for the new user’s login ID.
  • Use the name of your dedicated project manager when asked for the new user’s first and last name. If you don’t have a dedicated project manager, use “Wired Impact”.
  • Use “Wired Impact Website Contact” when asked for the new user’s title.
  • Use “(314) 392-0196” when asked for the new user’s phone number.
  • Use the email address of your dedicated project manager when asked for the new user’s email address. If you don’t have a dedicated project manager, use info@wiredimpact.com.
  • You can leave each of the “Email Notification Settings” unchecked.

Once you’re done, we’ll be notified via email that our team now has access. Please note that we may add another user to your account to handle the technical side of the integration.

That’s it. When the setup process is complete and you’ve started receiving payments on your live website, you should remove our users from your Authorize.Net account.

Other Payment Processors

We recommend the payment processors mentioned above because they can be connected to your website’s form builder. But we’re also aware that there are cases when using one of those payment processors isn’t possible. If you’d like to use a different payment processor, reach out to our team or your dedicated project manager. We’ll discuss your options and determine the best next steps.

Still Have Questions?

The quickest way to get support is to reach out to us within your website’s admin dashboard. Log into your website and then fill out the Request Help form. You’ll hear back from us within one business day.