Amazing technology only goes so far. That’s why every website plan we offer includes:
Help While Building Your Site
Dedicated Project Manager
To guide you from signup to launch
Website Structure Creation
To name your pages and make them easy for visitors to find
Content Formatting
To make key pages look great
Launch Prep
To handle the technical stuff and make launch day stress-free
Support After Launch. Forever.
30-Minute Task Requests
Send changes you’d like our team to make, and we’ll handle them
Marketing Advice Program
Advice on how to get more from your online marketing
Support That’s Actually Helpful
Most support stinks. We pride ourselves on standing out.
Real Answers from Real People
Everyone on our team, from the founders to folks building the product, respond to your questions
Bonus Members of Your Marketing Team
We’ll be your guide throughout the website build and beyond to ensure your site achieves the look, feel and functionality that you want, while following best practices and setting you up for success.
There’s a reason why so many of our nonprofit clients bring up support when they talk about us.
Let Us Handle Your Website Edits
You’re busy. Let us make ongoing changes to your website for you. Send as many 30-minute changes our way as you’d like, and we’ll take care of them.
Marketing Advice. Forever.
Take advantage of our experience working with nonprofits to get the most out of your website and improve your marketing. Ask us marketing questions, find tool recommendations and get feedback on your work. All included at no extra fee.
More Polished Web Pages with Less Work
Ahead of launch, our team will help get your website ready for prime time with content formatting. Save time and get a more professional site by having our designers polish your most important pages.
You guys are literally the best! I’ve never had website updates be this easy (and I’ve worked at non-profits for the last 12 years)! Thank you, thank you, thank you!!!
Support email from Emily Mendez, Director of Development at Proteus
Ongoing Technical Support
Have a question about your website or notice something that doesn’t look quite right? Send it our way using a short form in the dashboard of your website, and our team will help you out.
Depending on the issue, we’ll fix it for you or give you detailed instructions on what’s happening and how you can tackle it.
Helpful Resources at Your Fingertips
If you have a question about how to do something on your website, there’s a good chance we’ve covered the process from start to finish in one of our support articles. Search articles on our site or access them directly in the Help panel located in your website’s page editor.
Done-For-You Security and Performance Updates
Website technology is constantly changing. Without regular updates, sites not only become slower, but also more vulnerable to security risks. We include ongoing software updates with every site.
That means your site will last longer while staying safe and fast over the years.
Security and Performance Updates
Security is important. Especially when you’re collecting donations and contact information from supporters. Every site includes security and performance updates, plus proactive security, monitoring, an SSL certificate and website backups.
Access to New Features
We always have something in the works. New features and feature improvements are available as we create them if they’re a part of your plan. Have an idea for a feature that would really help you out? Send it our way! We’ll add it to our list of community requests.
Experience It For Yourself
We’re determined to help you build a website your visitors will love. Book a call to get your questions answered and make sure there’s a solid mutual fit.