Writing great website copy is downright hard to do. It takes a shocking amount of time and is often riddled with frustrating roadblocks, like delays in review by a senior staff person or uncertainty about how to talk about a new program or service. In fact, when one of our web projects is delayed, it’s almost always because content creation is taking one of our nonprofit clients longer than expected. When writing website content for your nonprofit, keep the following best practices in mind:

Start Writing Right Away

Give yourself way more time than you think you’ll need. Writing enough copy to fill a website will undoubtedly involve a good deal of frustration. You’ll hit periods where you just can’t find the right words. By starting early, you’ll have time to walk away and come back fresh the next day.

Write First, Polish Second

Don’t worry too much about finding those perfect words the first time through. Instead, focus on getting your thoughts down. After you have the basics written out, you’ll have time for polishing your wording and clarifying anything that’s unclear.

Don’t Just Copy Your Current Website’s Content

It’s fine to use some of your old website’s copy. But don’t simply copy and paste from the old to the new. Rethink your wording. Craft your story in a slightly different way. Update key data and any information that may be outdated. Website content development is your chance to make improvements, your shot to ensure you’re getting the most out of your website. True, it’s faster and easier to copy and paste. But a bit of extra time now can make a world of difference down the road.

Write How You Speak

And speak specifically to your target audience persona. You don’t have much time to engage a website visitor. Use a conversational tone to help connect with your user right away. Writing website content should be a reflection of yourself, so don’t be afraid to let your voice come through.

Think About Search Engines

Think of the types of words and phrases that people looking for your website would type into a search engine. Use those words and phrases throughout your page content to help tell search engines what your content is about. Since search engines use the text on your website to rank your organization in their results, it’s helpful to include at least 300 words on each page whenever possible and use the word you’re targeting three times.

Avoid Widespread Duplication

Search engines don’t like to see duplicate content on different pages. Too much duplicate content can hurt your search rankings. It’s also annoying for your visitors to read the exact same content in different locations. It’s great to repeat important themes in multiple places throughout your website, but vary the phrasing to keep it fresh.

Define Acronyms Before Using Them

If you’re going to use an acronym in your writing that some visitors may not know, define it. For instance, write non-governmental organization (NGO) before referring to NGOs throughout the remainder of your page.

Be Concrete

Try to give concrete examples whenever possible. Anyone can say they’re good at anything online. Think about how you can stand out and prove that you know what you’re talking about.  Giving examples can help prove to a visitor that you understand what they’re looking for.

Focus on Your User

When writing website content, think about the kind of content a visitor to your website would want to see. Instead of simply stating what you’re good at, provide users answers to the common questions they’ll likely have about your organization and what you do in the community.

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FREE CHECKLIST: Writing Website Content for Nonprofit

Download a free checklist to remind yourself how to write content that advances your cause while keeping your audience a priority.

Table of Contents

Nowadays, most nonprofits and NGOs around the world have websites. What are you doing to stand out? Invest your time in creating fresh and compelling content to attract supporters. Go to Chapter 1.

Quickly preparing your website content keeps you on track for a timely launch. Stay focused on the goals and set a reasonable timeline for content completion. Go to Chapter 2.

Website content is more than text on a page. Start collecting other types of content that you can re-purpose to make your site more robust, such as photos, newsletter stories and testimonials. Go to Chapter 3.

It can be tempting to take shortcuts, like fixing outdated information after launch. Now is the time to take your nonprofit website to the next level by making a plan for great content. Go to Chapter 4.

Forget that you even know how to copy and paste! Writing for the web just got easier with these 11 tips that will help you stick to best practices. Go to Chapter 5.

Wishing your web pages looked more professional? The secret to great content entry is staying consistent across your site. Keep track of your formatting with a simple website style guide. Go to Chapter 6.

Just because it looked great in a brochure doesn’t mean your text is website-ready. Writing scannable content that engages your supporters boils down to these 8 simple rules. Go to Chapter 7.

Now that you have a handle on the basics, take your nonprofit to the next level with website content that goes above and beyond. Get inspired by examples from real nonprofits! Go to Chapter 8.