Did you recently delete a page or post on your website? Or maybe you need to set up a vanity URL for a print marketing campaign you have coming up? Redirects are great for sending visitors from an old, nonexistent or shortened URL to a real page on your website. It’s a best practice that prevents people from landing on dead or error pages, instead sending them to helpful content.

Only users with an Administrator role can set up or manage redirects on your website. Other roles do not have access to manage redirects. Learn about website roles and access.

In this support article, we’ll walk you through how to add and manage redirects to your website for a variety of different reasons:

Helpful Terminology

  • On a website, redirection or a redirect occurs when visitors are sent to a page or URL other than the one they request.
  • A permanent redirect is a redirect put in place to prevent error pages, such as when content is deleted from your site. For example, if you were to delete a page for a conference you no longer hold (https://yournonprofit.org/get-involved/events/annual-conference/) you might send visitors to your main Events page instead (https://yournonprofit.org/get-involved/events/).
  • A vanity URL is a type of permanent redirect. It’s typically a shortened, easy to remember version of a URL on your website. Helpful for print marketing purposes, both URLs will send visitors to the same, real page through a redirect. For example, a visitor enters https://yournonprofit.org/donate/, but is automatically sent to https://www.yournonprofit.org/get-involved/donate/donate-online/.

While there are various other types of redirects that exist on the web, this support article covers permanent redirects, also known as 301 redirects.

Create a Redirect

To create a redirect for your website, start by logging into the back end of your website and going to Redirection under Settings in the admin menu on the left.

A screenshot of the right-hand admin menu in the back end of a website highlighting Redirection under the settings section
  • Click the Add New button at the top of the page.
  • Enter the URL of the page that changed or your desired vanity URL into the Source URL field. You’ll want to leave out the domain name (https://yournonprofit.org) and begin with the forward slash after it (/vanity-url). The tool will configure the domain for you.

NOTE: This field is case-insensitive, meaning visitors will be sent to the same page whether they use capital or lowercase letters. You’re free to use your preference (lowercase, uppercase or a mix of the two) within vanity URLs. The source URL will also work when the URL finishes with or without a trailing slash (/), so there’s no need to create separate redirects for each variation.

  • Enter the URL you would like your visitors to be sent to instead within the Target URL field. You can either paste in the full URL or begin typing the page name and select the option you would like from the drop down menu that appears.
  • Click the blue Add Redirect button. Your new redirect should appear at the top of the list.
A screenshot of the Add New Redirection form
  • To test your redirect, click the blue source URL that you entered. It should take you to the target URL that you entered, visible in gray on the line below.
  • You can also click the “Check Redirect” link that appears when you hover over the specific redirect within the list.
A screenshot of the Redirections page highlighting  a URL and the Check Redirect hyperlink

Add a Redirect for Deleted Content

When you delete or “trash” a published piece of content, such as a page or post, you’ll see a notice suggesting that you set up a redirect. Whenever published content is trashed, a disabled redirect is automatically created.

A GIF demonstrating how to trash a published piece of content in the Posts page

To ensure that we’re sending visitors to the correct page on your website, we disable the automatically-generated redirect once it’s created to allow you to edit and enable it. This way, you won’t need to remember the URL for the page that you deleted, you’ll just need to decide where to send visitors looking for that content.

To edit and enable the redirect:

  • Click the link in the notification to “set up a redirect” or go to Redirection under Settings in the admin menu on the left.
  • Find the automatically-generated redirect for the piece of content you trashed within the list. If you just deleted it, it should be the first redirect in the list. Since it’s disabled, it will also have a strike through it.
  • Hover over the redirect and click “Enable”.
A GIF demonstrating how to edit and enable a redirect in the Redirections page
  • Edit the Target URL field to be the URL you’d like visitors to be sent to instead of the deleted page. You can either paste in the full URL or begin typing the page name and select the option you would like from the drop down menu that appears. The default option is your homepage.
  • Click the blue Save button.
A screenshot of a URL form highlighting the Target URL form field

Bulk Redirects

Sometimes, you may need to redirect multiple pages to go to one page on your website. For example, if you delete a whole section of your website or launch a new website for one of your programs. If you need to redirect a large portion of your site to one specific page, please reach out to our team through the Website Support form in the Dashboard of your website. We can set these up for you.

Managing Your Redirects

Once you create a redirect, you can edit or delete the redirect at any time. If you had a website before we launched your Wired Impact site, there will likely already be redirects on your site, even if you’ve never created one yourself. It’s part of our typical launch process to make sure that visitors to pages on your previous website don’t land on error pages. View your full list of redirects within Redirection under Settings in the admin menu on the left.

Edit a redirect

You might decide down the road that you’d like a deleted page or post to go to a more relevant new page instead of sending people to a more general page like your homepage. Or, maybe the page you’re redirecting people to no longer exists itself. No worries! To edit a redirect, hover over it in the list and click “Edit”. From there, you can adjust either the source or the target URLs to fit your needs.

Remove a redirect

By clicking “Delete”, you can remove that redirect. But be careful about removing redirects! Once the redirect is deleted, visitors typing in the source URL could land on an error page if that URL does not exist as a published page or post on your website.

A screenshot of the Redirections page in the back end of a website highlighting the Edit and Delete hyperlink below a URL

Still Have Questions?

The quickest way to get support is to reach out to us within your website’s admin dashboard. Log into your website and then fill out the Website Support form. You’ll hear back from us within one business day.